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6 Quick Tips for Upselling and Cross-Selling – Business.com

Congratulations! You’ve won the battle – you’ve made a sale. But in reality, the battle has just begun. What comes after you’ve made that sale? Hopefully, more sales. That’s where upselling and cross-selling come into play. These popular sales techniques help drive more sales from converted customers, who are proven to be easier to sell to.What is upselling?Before we get into the best tips for upselling and cross-selling, let’s clarify the definitions for each. Upselling is a sales technique in which a salesperson entices customers to purchase more expensive items or upgrades to make a more profitable sale. Employees with great sales… 

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