Singapore, 28 July 2022 – SISTIC, Singapore’s largest ticketing agency and one of the country’s leading e-commerce players, announces the launch of SISTIC Mall – a self-service online marketplace for event organisers, venues, promoters and independent artistes to easily build an online store, manage products, promote and sell official merchandise.
SISTIC Mall provides merchants an e-commerce solution that is integrated with SISTIC’s ticketing solutions, offering merchants the ability to sell more than just tickets – but also leverage on SISTIC’s marketplace and customer database to drive cross-selling opportunities and boost revenues.
The intuitive management tools within SISTIC Mall allow merchants to manage all their product inventory, stocking and orders centrally – simplifying operations and allowing them greater control and visibility. The platform is also integrated with all major last-mile fulfillment partners like J&T Express, Singpost and NinjaVan, where purchased items can be delivered through local couriers at discounted rates.
Additionally, the dashboard reporting feature provides merchants actionable data insights into their product sales performances and customer purchase behaviours, which allow merchants to optimise their event and marketing strategies. Merchants can also engage with a customer directly through phone or email with available customer profile data.
For customers and fans, the mobile-first platform provides them convenient on-the-go access to discover, search and purchase merchandise via the SISTIC Mall marketplace or on a merchant’s own branded storefront. The process is entirely seamless from start to finish, ensuring a smooth consumer experience.
Joe Ow, Chief Executive Officer, SISTIC added, “We are continually innovating and looking for more ways to work with event organisers, venues and artistes to sell more than just tickets for their events. With this new initiative, our clients can now offer a wide variety of event or artist related items to grow their revenue and build more meaningful customer relationships through a connected digital customer journey in Singapore and beyond.”
To mark the launch, interested merchants who wish to list their merchandise on SISTIC Mall will enjoy a waiver of their onboarding fees as well as additional marketing support. For more information, visit https://corporate.sistic.com.sg/sisticmall