5-step to make your eCommerce customers more loyal (in Southeast Asia)!

customer retention loyalty in southeast asia

What is the simplest loyalty program you’ve ever known? Since I’m based in Bangkok the last few years, I’ve experienced many small shops in Sukhumvit area such as restaurants, foodcourt, massage, coffee using the same mechanism. They simply offers: “Buy 10, Free 1″. But from hundreds of entrepreneurs I’ve met in Southeast Asia, particularly in Thailand, […]

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How to recruit digital talents in Indonesia?

Returned from a long trip in Indonesia and visited the four biggest cities in the archipelago Jakarta, Bandung, Surabaya, Yogakarta, until now I have been observing Indonesia for several years. Indonesian startup scene is getting hot since the last two years. Lots of money from Japan, Singapore and even Korea or China were poured into the […]

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Anantara Bangkok Riverside GM Nikolaus on How to attract regional customers and keep them want to return even before they leave!

It took a long way from my place to the riverside hotel near Central Pier on Chao Phraya river, where I can take a shuttle boat to Anantara Resort, but it was really worth the time. I enjoyed the cool wind on the short path, few hundred meters to the opposite side of the pier. […]

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Key factors to building & maintaining partnerships in Asia – Pacific

Many western companies have tried (or are trying) to expand their operations into the Asia-Pacific region. Some try the acquisition or investment approach, others prefer to attempt to partner with existing companies on the ground. But given the size of the region and its diverse communities and cultures, a single strategy around securing partnerships is readily […]

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Social Entrepreneur Pai Somsak: LocalAlike is a social enterprise with a mission to promote community-based tourism in Thailand and the region

Organic rice farming activity with a muslim community in Bangkok

I first met Pai few months ago in Bangkok as we’ve shared common interest in travel field. We’ve kept discussing about travel and tourism in Thailand. Then last week we accidentally met each other again in Web in Travel 2014 in Singapore, the most prestigous travel conference in Asia. And Pai was always lucky with prizes and contests. […]

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HotelsCombined Thailand’s Paul Riampanich on Thai travelers’ insights


Southeast Asia is the world fastest growing travel destination. And Thailand for sure is the most favorite destination in this region. Bangkok for the first time became the world most visited city in 2012, surpassed global icons Paris, New York, London with nearly 16 million visitors. We usually think about Thais as friendly and kind hosts with […]

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Samir Wildemman – GM The Prestige Okura Bangkok Hotel: If your service is outstanding, you will succeed!

Reviews for Okura Bangkok on TripAdvisor

Hotel industry is a very interesting industry, it’s not only because personally I love travel and tourism, but also because it is a special industry in which the brand positioning and market segment are very clear, much better than most of other industries. Another reason that hospitality is most famous for customer services. I thought […]

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Jungle Ventures’ Operating Partner Alexander Jarvis – an ex-Lazada guy on a $4M deal: We want to see that every pixel matters!

Alex: "There needs to be a real pain that a lot of people have and are not having solved adequately"

Alex had experienced an interesting childhood in Southeast Asia. A British boy relocated to live in Indonesia when his father moved to the land of archipelago (sounds like Obama’s story, huh?) to work in the oil field. He lived there for more than 10 years then moved to work across Asia Pacific and Europe. He […]

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